At Quillan Wild, we strive to ensure that your orders are processed and delivered in a timely and efficient manner. Below are the details of our shipping policy.

1. Shipping Methods

We offer worldwide shipping for all orders placed through our website. We work with trusted courier partners to deliver your products safely and securely. Please note that we currently only offer the Cash on Delivery (COD) payment method.

2. Processing Time

  • Order Processing: Orders are typically processed within [insert number of business days, 1–2 business days] after receipt of your order.
  • Business Hours: Our processing and shipping times are based on business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the following business day.

3. Shipping Costs

  • Shipping Fees: The shipping cost will be calculated at checkout based on the delivery address and the size of the order.
  • Free Shipping: [If applicable] We may offer free shipping promotions on specific items or orders over a certain amount. Please check for any ongoing promotions during checkout.

4. Delivery Times

Delivery times vary depending on your location and the shipping method chosen. Here are estimated delivery timeframes:

  • Domestic Orders (within your country): [insert estimated time, 3–7 business days]
  • International Orders: [insert estimated time, 7–21 business days, depending on the destination]

Please note that delivery times are estimates and may be affected by factors such as customs processing, weather, and the courier service.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information (if available) so you can monitor your package’s progress. Please note that for Cash on Delivery orders, tracking may not always be available.

6. Delivery Issues

While we strive to ensure timely deliveries, Quillan Wild is not responsible for delays caused by shipping carriers, customs clearance, or other third-party issues. If there is a problem with the delivery ( delayed package, damaged goods), please contact us at [email protected], and we will do our best to assist you.

7. Shipping Restrictions

  • Countries We Ship To: We offer worldwide shipping, but some restrictions may apply based on specific product regulations or shipping carrier limitations.
  • P.O. Boxes: We may not be able to ship to P.O. Boxes or other restricted delivery addresses. Please check with us before placing your order if you’re unsure.

8. Lost or Stolen Packages

Quillan Wild is not responsible for packages that are lost, stolen, or damaged after delivery. If you believe your package has been lost or stolen, please contact the courier service or us at [email protected], and we will assist you in resolving the issue.

9. Customs and Import Taxes

International orders may be subject to customs fees, duties, or taxes. These fees are the responsibility of the customer and vary depending on the destination country. Please check with your local customs office for more information on potential charges before placing an order.

10. Contact Us

If you have any questions regarding shipping or need assistance with your order, please contact us:

Quillan Wild
Email: [email protected]